Broadway Theater Performances in New York: Accessibility Considerations

Theater is at the heart of New York City. Live performance is one of the most powerful cultural experiences the city has to offer. At Blue Trunk Foundation, we believe theater should be for everyone. Yet for individuals with disabilities, navigating ticketing, historic venues, and accessibility accommodations can sometimes feel daunting.

This guide brings together key considerations and resources to help you plan your Broadway visit with confidence.

Rupa and her Daughter Leela at & Juliet The New Musical

Ticketing and Seating

• Accessible Seating Options: Broadway theaters offer several types of accessible seating options to accommodate a wide range of mobility needs. Each theater’s layout and policies may vary, so it’s best to contact the box office directly before purchasing tickets. Staff can provide information about available accessible seating, companion seating arrangements, aisle widths, and assistance upon arrival.

  
  

• Wheelchair spaces are designated areas where guests can remain in their own wheelchair for the duration of the performance. These spaces are designed with extra room and are located throughout the theater to provide clear views.

  
  

• Transfer seats are standard theater seats with movable or removable armrests that allow a guest to transfer from their wheelchair into the theater seat. This option is ideal for individuals who can safely move from their wheelchair with or without assistance but still need space nearby to store their mobility device during the show. 

  
  

• Booking Accessible Tickets: Many theaters still require accessible tickets to be reserved by phone or email rather than online. Though this adds an extra step, it helps ensure your needs are met.

  
  

• Companion Tickets & Discounts: Some theaters offer reduced pricing for companion tickets or other accessibility-related discounts. Be sure to ask about this option when reserving your seats.

  
  

Performance-Specific Accessibility

• ASL-Interpreted Performances: Many Broadway productions offer American Sign Language (ASL) interpreted shows on select dates. Check the show's schedule and ask about recommended seating for the best views.

  
  

• Sensory-Friendly Performances: Select theaters offer adapted performances designed for guests with sensory sensitivities. Adjustments may include lowered sound levels, reduced lighting changes, or modified special effects.

  
  

• Assistive Listening Devices: Most Broadway theaters offer hearing loops, FM, or infrared systems. These may need to be reserved in advance.

  
  

Venue Accessibility

• Restrooms & Concessions: Accessibility varies, particularly in historic theaters. Ask in advance about restroom locations, elevator access, and concession areas.

  
  

• Stage Access & VIP Experiences: If attending a backstage tour, meet-and-greet, or other VIP event, contact the theater to confirm accessibility options so you can fully participate.

  
  

• Food and Beverage Access: Food is sometimes not in an accessible place for wheelchair users. It's good to check if there's a way to get assistance to get food/drinks in such cases.

  
  

 Helpful Resources & Contacts

• Broadway Accessibility Specifics: Accessibility Page

  
  

• Broadway Accessibility Guide: New York Theater Guide

  
  

• Theatre Access NYC (Official Resource): Theater Access | Email: league@broadway.org

  
  

• TKTS Ticket Booths: | TKTS Booth Locations & Hours

  
  

Tips for a Great Experience

1. Contact theaters directly: It's important to contact the theater ahead of time if you need wheelchair access to see if there's a different entrance which there often is. When it's the same entrance, it's good to arrive early and there's no need to wait in the long line to get in. Instead, you should go to the front and find someone from the theater who is working and they will almost always let you in directly.

   
   

2. Call the ticketing group: It is always recommended calling the ticketing group responsible for that particular show and asking lots of questions. That way you feel prepared going in and the experience is much more pleasant.

   
   

3. Ask about effects: Confirm whether strobe lights, fog, or smoke will be used during the performance.

   
   

Continuing the Conversation

In a previous Blue Trunk blog, we spoke with Susan Ferziger, Associate Director of Institutional Giving at Playwrights Horizons and founder of its People with Disabilities Affinity Group, about accessibility in New York City theaters. Susan highlighted how essential clear communication and accurate information are, reminding us that accessibility is not just about ADA compliance but about ensuring everyone can fully experience the joy of theater.

You can read her full interview here: Susan Ferziger and Theater Accessibility in NYC (published June 28, 2022).

Why This Matters

Theater is a communal experience. It brings people together to share a performance that exists only in that moment. Everyone should be able to participate in this joy.

At Blue Trunk Foundation, we believe live performance should be an inclusive space for all. By planning ahead, asking questions, and using available resources, you can experience the wonder of Broadway, no matter your abilities.

We'd love to hear from you. If you've had positive or challenging experiences with Broadway accessibility, please share them with us at info@bluetrunk.org. Your stories help create a more inclusive theater community.